Better communication

December 10, 2008 RENU

  1. Make a good first impression when you walk into a room. Take a few moments before you walk in to a room and realign your posture. Bring your shoulders back and down and put a smile on your face. Scan the room and look around as this will make you look a lot more positive and thus creates a good first impression.
  2. Make sure you give a good, cool and firm handshake. Look the person in the eye and remember to smile at them.
  3. Practice sitting down in front of a mirror, in the outfit you will be wearing, to see what is going to work and what isn’t. Sit well in the chair as this will make you look more confident. Rest your elbows on the arm of the chair and maybe cross your legs.
  4. Make sure you don’t use barriers such as folding your arms as this will make you look too closed. Use nice open gestures and good emphatic gestures when you speak, and make sure you keep your hands below shoulder height.
  5. Get rid of those negative thoughts that make you seem more shy and self-conscious. Telling yourself that you are great will reflect in your body language.
  6. When you feel shy, you tend to curl up and do barrier gestures, which make your posture seem more negative. Stretch up to your full height, bring your shoulders back and down, arch your back slightly and make sure your weight is evenly divided on both feet.
  7. Stress can tighten jaw muscles, creating a rigid mouth which can affect your speech. Pressing the tip of your tongue into the roof of your mouth will relax your jaw and make your face look more relaxed.
  8. Increase eye contact, look a little bit longer when talking to people, but don’t turn it into a stare because a stare looks aggressive.
  9. Smile with your eyes & mouth which shows that you are friendly.
  10. Make intentional gestures. When you want to interrupt, raising your hand slightly will signal to people that you want to speak.
  11. Instant feel happier fix. If you want to feel happier, the first thing to do is sit up straight! And the next thing is to smile, even if you don’t feel like it, just go ahead. Smiling releases endorphins into the body, giving you an overall feeling of wellbeing. And then try smiling at someone else. Inevitably they will smile back, which will increase your happiness levels.
  12. Use open end questions like “what sort of things do you do in your spare time?” to get the conversation flowing. Closed questions that can be answered with yes or no tend to kill the conversation.
  13. Be an active listener & give feedback to show that u’ve understood what they’ve said. Do this by summarising & repeating  what you heard.
  14. Create a coccoon. If you’re finding it particularly difficult to concentrate on what someone is saying, try to imagine a “cocoon” around you and the person you’re listening to. Imagine that the cocoon is blocking out all outside distractions, so you can really focus on what they’re saying. Try repeating their words mentally as they say it – this will reinforce their message and help you control mind drift.
  15. Engage with the other person. When someone is trying to get your attention, or engage you in conversation don’t turn your back on them, or answer over your shoulder. Instead, turn and face them, engage with them. Look people in the eye and smile when you talk unless you are complaining about something.
  16. Don’t assume you know the other person’s thoughts and feelings. Learn to identify when you do this.
  17. Antagonistic sentences. If you need to talk to someone about a difficult topic then avoid using sentences like “You should know me better”, “Why are you trying to upset me?”. These aren’t productive in any way.

Entry Filed under: Career

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